# Raydio Event Productions Privacy Policy
**Effective Date: January 1, 2025**
Raydio Event Productions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [raydioevents.com], use our services, or interact with us. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
## 1. Information We Collect
We may collect personal information that you provide to us when using our services, including:
- **Personal Identification Information:** Name, email address, phone number, and mailing address.
- **Event Information:** Details about the events you organize or attend, such as event dates, locations, and preferences.
- **Payment Information:** Credit card numbers, billing addresses, and other payment-related information.
- **Technical Data:** IP address, browser type, operating system, and other technical details about your device and interaction with our website.
- **Usage Data:** Information on how you use our website and services, including pages visited, time spent on the site, and navigation patterns.
## 2. How We Use Your Information
We use the information we collect for various purposes, including:
- **To Provide and Improve Services:** To deliver the services you request, manage your events, and enhance your experience with our offerings.
- **Communication:** To send you updates, newsletters, and promotional materials related to our services. You can opt-out of these communications at any time.
- **Customer Support:** To respond to your inquiries, troubleshoot issues, and provide customer support.
- **Payment Processing:** To process your payments and manage billing.
- **Legal Compliance:** To comply with applicable laws, regulations, and legal processes.
- **Analytics:** To analyze usage patterns and improve our website and services.
## 3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- **With Service Providers:** We may share information with third-party vendors who perform services on our behalf, such as payment processing, event management, and marketing.
- **Legal Requirements:** If required by law or in response to valid requests by public authorities, we may disclose your information.
- **Business Transfers:** In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
## 4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free. Therefore, you should take special care in deciding what information you send to us via email or other online methods.
## 5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- **Access:** You have the right to request copies of your personal data.
- **Rectification:** You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- **Erasure:** You have the right to request that we erase your personal data, under certain conditions.
- **Restrict Processing:** You have the right to request that we restrict the processing of your personal data, under certain conditions.
- **Object to Processing:** You have the right to object to our processing of your personal data, under certain conditions.
- **Data Portability:** You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.
## 6. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we will take steps to delete that information from our servers.
## 7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
## 8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
**Raydio Event Productions**
Email: privacy@raydioevents.com
Phone: (828) 243 - 6400
By using our services, you acknowledge that you have read and understood this Privacy Policy.
Thank you for choosing Raydio Event Productions!